Did you know that Novell doesn't outsource technical support? We have Support Centers around the globe and you're always working with a Novell employee or contract worker. That's a huge benefit since we are all part of the same global NTS management team and have the same goals and objectives. (for the record I should add we have a few developing countries where local language support is offered by an authorized Novell support partner.)

How about a little contest...Be the first to reply correctly with the 7 countries where Novell has Support Centers and I'll send you a Novell spiff or two.

Todd Abney
Novell Technical Support