Hi, ive installed the agent on the a machine, the machine is showing on the zenworks server but unable to connect to the machine from the server, on the machine its self the "next contact with server" is blank and also when you right click on the zenworks icon to refresh its greyed out. check the message log and found this...

[DEBUG] [02/26/2009 09:34:26.515] [1424] [ZenworksWindowsService] [13] [] [Settings Module] [] [Unable to refresh the System Settings on the device.] [] []

thats the last entry in the log.