I have ONE user whose email is not making it to the PIM but his device is synchronizing fine (although there's nothing to sync at this point). I have reset his account numerous times. I have deleted his GMS account numerous times. I have ran GWCheck (no errors) numerous times.

I can see by the website he isn't making a connection - the server connections/connection name is blank, and despite what TID 7000370 says, there is no "add" button associated with the server connection.

Any help would be appreciated.