The reconcile feature in ZAM 7.5 (latest patches) seems to work okay.

However, we have a situation where the machines aren't going to reconcile (and they don't).

System board on Dell machines gets replaced with a new one. Apparently this changes the serial # of the machine (it's on the system board), and so is the NIC, so the MAC address obviously changes.

So the workstation shows up as a new "device (and on top of it, the helpdesk apparently re-images the hard drive and give the machine a new name).

So you have two devices for the "same" machine.

Now, I could delete the old one, but then you lose any history on it.

Is there a way to link/merge the two together?
Short of deleting the workstation?