Upgraded GroupWise 7.0.3 to 8.0.0 on a Netware 6.5 sp7 server. (used the Caledonia Upgrade Guide for GW8 - gotta love Danita - it was very easy to do)
Now getting AOL 220 errors (have no reverse-DNS (PTR record) assigned)
NOTE: I have gone to AOL (http://postmaster.aol.com/tools/rdns.html) and verified that they see a PTR record for mail.hackettcc.org
Also - getting refused by server other companies.
Applied the GW8hp1 patch - same problem.
Verified the gwia.cfg file has HN-mail.hackettcc.org in it. (As does the GWIA in NDS)
This was working before we upgraded GW to 8.

Looking for help in how to fix this.
Thanks,
Rick


Here is the actual GWIA log file for the issue: (note - I changed the real user at aol.com to user@aol.com)

09:54:11 3AE MSG 3561 File: CSGK-GW/VOL1:\DOMAIN\WPGATE\GWIA\wpcsout\gwif3a3\4\49E9A33 5.680 Message Id: (49E9DB6A.565:205:14324) Size: 445
09:54:11 3AE MSG 3561 Sender: Admin@hackettcc.org
09:54:11 3AE MSG 3561 Converting message to MIME: CSGK-GW/VOL1:\DOMAIN\WPGATE\GWIA\send\x9e9a343.001
09:54:11 3AE MSG 3561 Recipient: user@aol.com
09:54:11 3AE Switching link state to SENDING_ALLOWED.

09:54:11 3AE MSG 3561 Queuing message to daemon: CSGK-GW/VOL1:\DOMAIN\WPGATE\GWIA\send\s9e9a343.001
09:54:11 177 DMN: MSG 3561 Sending file: CSGK-GW/VOL1:\DOMAIN\WPGATE\GWIA\send\p9e9a343.001
09:54:12 177 DMN: MSG 3561 Attempting to connect to mailin-02.mx.aol.com (205.188.249.91)
09:54:12 177 DMN: MSG 3561 Connected to [205.188.249.91] (mailin-02.mx.aol.com)
09:54:13 177 DMN: MSG 3561 Send Failure: 501 SYNTAX ERROR IN PARAMETERS OR ARGUMENTS

09:54:13 177 DMN: MSG 3561 SMTP session ended: [205.188.249.91] (mailin-02.mx.aol.com)
09:54:41 313 MSG 3561 Analyzing result file: CSGK-GW/VOL1:\DOMAIN\WPGATE\GWIA\result\r9e9a343.001
09:54:41 313 MSG 3561 Command: aol.com
09:54:41 313 MSG 3561 Response: 220 have no reverse-DNS (PTR record) assigned.
09:54:41 313 MSG 3561 Deferring message: CSGK-GW/VOL1:\DOMAIN\WPGATE\GWIA\defer\s9e9a343.001