Hi, we have a tech that seems to be getting a lot of problems trying the remote connection on ZCM. He always gets this error in the log file "zmd-messages.log":

[ERROR] [04/28/2009 11:48:51.953] [1652] [ZenworksWindowsService] [16] [] [Remote Management Module] [RemoteManagement.RM_RIGHTS_AUTHENTICATION_FAILED] [Impossible d'effectuer l'opration de gestion distance car l'authentification des droits a chou.] [] []

I tried to delete and recreate his account but it still won't work. Anyone has an idea? We are running 10.1.3 on Windows XP Pro SP3 French.

Thanks in advance for everything!