We're cropping up with a large number of users (possibly all) failing to get a notification when their passwords are about to expire. Typically this is less than 5 per week, but it's getting annoying that it's happening at all.

We're running eDir 8.8 sp4, and using Univeral Password. The client version is 4.91 sp5.

Anyone have any ideas on where to start troubleshooting this? The helpdesk has been squawking about it a while, but I've been ignoring them. :-)