I set up a laptop to create an image with Zenworks. I have the server set up for imaging and dhcp proxy set. I went into control center select the workstation, select create an image. I reboot the laptop, it is stuck on sending queries to (server's ip address) error could not open services. I found another thread on forum that suggests to run service pack update. I ran the 10.1.3 update and I still get this error. Any suggestion?