Hi, experts

recently we found some issue on GW8 webaccess:

1.when user try to upload and attachment from local server, it will show 'The path to the filedoes not exist. Specify a vailid path and file name'. There is no such issue before update from GW7 to GW8 and I found the path is \\server\folder\filename.

2. Then I try it from my computer with the same path format and found the same issue. But WHEN I MAP the network path as a local drive, I can upload it successfully.

Is it something we can do with the direct network path without map the drive?

thanks