I tried to download SP2 last night but the update is stuck at "Downloading." When I try to cancel it I get:

Support Pack 2 for ZCM (10.2) - Unable to cancel this download. Please check the update status and try again.

I can delete it but when I check for updates it comes back already stuck at downloading.

I've tried importing the manual update file but it never shows up, I'm guessing because of the problem listed above.

Thanks.

Jim