What is the procedure for manually running the service pack 2 for ZCM 10? I have downloaded the ZCM 10.2 upgrade manual import file, and then I run the zman sui file from the location that the zip file is located, however when it tells me to use the ZCC to track the status I am not sure what I am supposed to be seeing? What can I use to make sure that this manual update is really working, I want to know how to do this in case, as I have seen in other posts, the automatic update fails.