I ran the ZCM 10.2 upgrade and received this error message

"The device was unable to rebuild the deployment packages. Check the
loader-messages.log on the device for more details"

The server does seem to be upgraded (the ZAM, ZCM and ZPM versions
listed on the configuration page are all 10.2.xxxx), but the update will
not go to "baselined" status. If I download the agent, it is the 10.1
version. Is there a way to force the update to reapply? This is ZCM installed Windows Server 2008.

I did run the zman surp command. The only feedback I got was that the rebuild would start shortly and this in the zman log:

[DEBUG] [6/17/09 3:49:52 PM] [] [ZMan] [] [Command: surp 427b1afe45a1b7e8991f50231f0e7c82 ] [] []
[DEBUG] [6/17/09 3:50:02 PM] [] [ZMan] [] [Command completed in 10656 ms] [] []

However, I still have the same error in ZCM. Also when I download the agent from the ZCM server, it is the 10.1.3 version. I have to re-apply the update to every new agent install.
Is there a way to rebuild the agent packages?

loader-messages (this is the 3rd retry with the same error message):

[DEBUG] [6/17/09 4:50:40 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Attempting to extract content for update 427b1afe45a1b7e8991f50231f0e7c82] [] []
[DEBUG] [6/17/09 4:50:42 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Finding all previous updates] [] []
[DEBUG] [6/17/09 4:50:42 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Moving all update files] [] []
[DEBUG] [6/17/09 4:50:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 4:50:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Attempting to set update status to STAGE_PENDING with message: null] [] []
[DEBUG] [6/17/09 4:50:50 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Updated update (427b1afe45a1b7e8991f50231f0e7c82) status to STAGE_PENDING] [] []
[DEBUG] [6/17/09 4:50:50 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Advancing to next stage for update: 427b1afe45a1b7e8991f50231f0e7c82 currentStagingBehavior: BYPASS_STAGING currentStageUID: null startSchedule: <Schedule xmlns="http://www.novell.com/ZENworks/v1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.novell.com/ZENworks/v1.0"><SpecifiedDaysSchedule><MultipleDays><StartD ate Year="2009" Month="6" DayOfMonth="17" /></MultipleDays><StartTime Hour="1" Minute="0" Second="0" /><RandomDispatch>false</RandomDispatch><UseGMT>false</UseGMT><UniqueID>e136bfad739ac93dd0f2c5c099324486</UniqueID><PastDue>true</PastDue></SpecifiedDaysSchedule></Schedule>] [] []
[DEBUG] [6/17/09 4:50:50 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Current Behavior is : BYPASS_STAGING] [] []
[DEBUG] [6/17/09 4:51:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 4:52:23 PM] [] [Loader.Status Storer Module] [] [Processing Status_981d59d8d56560bc5206066642f8961b_1245282736 368.xml] [] []
[DEBUG] [6/17/09 4:52:24 PM] [] [Loader.Status Storer Module] [] [failed directory size:53386] [] []
[DEBUG] [6/17/09 4:52:24 PM] [] [Loader.Status Storer Module] [] [Moved Status_981d59d8d56560bc5206066642f8961b_1245282736 368.xml to failed directory.] [] []
[DEBUG] [6/17/09 4:52:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 4:53:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 4:54:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 4:55:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 4:56:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 4:57:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 4:58:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 4:59:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Update content is not available on this server...will wait] [] []
[DEBUG] [6/17/09 5:00:01 PM] [] [Loader.MessageCleanupQueueActionHandler] [] [Preferred Message Maintainence server is {} and this MessageCleanupThread is running on {6c144e43de08025d7d09b89a312e9803} and isDBmaintenanceServer returned true] [] []
[DEBUG] [6/17/09 5:00:49 PM] [] [Loader.SystemUpdateModule] [] [FINE: Unable to extract content] [com.novell.zenworks.systemupdate.exceptions.System UpdateException: There was an error getting the content from the content system. The specified content is not available on this server
at com.novell.zenworks.systemupdate.SystemUpdateUtil. getExternalContent(SystemUpdateUtil.java:387)
at com.novell.zenworks.systemupdate.SystemUpdateUtil. extractExternalContentTo(SystemUpdateUtil.java:246 )
at com.novell.zenworks.loader.modules.queue.handlers. ContentHandler.extractContent(ContentHandler.java: 176)
at com.novell.zenworks.loader.modules.queue.handlers. ExtractContentHandler.moveUpdateFiles(ExtractConte ntHandler.java:187)
at com.novell.zenworks.loader.modules.queue.handlers. ExtractContentHandler.processAction(ExtractContent Handler.java:83)
at com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.processAction(QueueThreadWorker.ja va:208)
at com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.run(QueueThreadWorker.java:139)
at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:595)
] []
[DEBUG] [6/17/09 5:00:49 PM] [] [Loader.SystemUpdateModule] [] [FINEST: Attempting to verify all members of a stage are assigned. updateUID: 427b1afe45a1b7e8991f50231f0e7c82 stageUID: 11111111111111111111111111111111 createStatus: true] [] []
[DEBUG] [6/17/09 5:00:49 PM] [] [Loader.SystemUpdateModule] [] [FINE: Unable to extract update content.] [java.io.IOException: Unable to extract content: sybase-asa-10.0.1-3870.i586.rpm
at com.novell.zenworks.loader.modules.queue.handlers. ContentHandler.extractContent(ContentHandler.java: 178)
at com.novell.zenworks.loader.modules.queue.handlers. ExtractContentHandler.moveUpdateFiles(ExtractConte ntHandler.java:187)
at com.novell.zenworks.loader.modules.queue.handlers. ExtractContentHandler.processAction(ExtractContent Handler.java:83)
at com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.processAction(QueueThreadWorker.ja va:208)
at com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.run(QueueThreadWorker.java:139)
at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:595)
] []