1. We have recently migrated from GW 7 to GW 8. Our users mainly use WebAccess 8 as the email client. A few users complain that their email recipients receive emails from them with ? all over. There doesn't seem to have any problems when sending mails in double-byte (Chinese) characters to major e-mail services like G-mail and Yahoo! Mail but not for the others.

2. When a user finished an email in double-byte characters using WebAccess 8, if the user click on "Attachement" or "Contact List", the content of the mail in double-byte characters will be replaced by "?" once the screen return to the mail editor.

Anyway to fix the problems???