On the off chance that this hasn't already been posted here...

Confessions from a travel agent working with the US Congress.

I had a New Hampshire Congresswoman ask for an aisle seat on the
airplane so that her hair wouldn't get messed up by being near the window.

I got a call from a Candidate's Staffer, who wanted to go to Capetown.
I started to explain the length of the flight and the passport
information. She interrupted me with, "I'm not trying to make you look
stupid, but Capetown is in Massachusetts."
Without trying to make her look like the stupid one, I calmly explained,
"Cape Cod is in Massachusetts, Capetown is in Africa." Her response

A Senior Vermont Congressman called, furious about a Florida package we
did. I asked what was wrong with the vacation in Orlando. He said he was
expecting an ocean-view room. I tried to explain that is not possible,
since Orlando is in the middle of the state. He replied, "Don't lie to
me. I looked on the map, and Florida is a very thin state!!!"

I got a call from a Lawmakers Wife who asked, "Is it possible to see
England from Canada?" I said, "No." She said, "But they look so close on
the map."

An Aide for a cabinet member once called and asked if they could rent a
car in Dallas. When I pulled up the reservation, I noticed they only had
a 1-hour lay-over in Dallas. When I asked him why he wanted to rent a
car, he said, "I heard Dallas was a big airport, and we will need a car
to drive between the gates to save time."

An Illinois Congresswoman called last week. She needed to know how it
was possible that her flight from Detroit left at 8:20 am and got into
Chicago at 8:33 am. I tried to explain that Michigan was an hour ahead
of Illinois, but she could not understand the concept of time zones.
Finally, I told her the plane went very fast, and she bought that!

A New York lawmaker called and asked, "Do airlines put your physical
description on your bag so they know who's luggage belongs to who?" I
said, "No, why do you ask?" She replied, "Well, when I checked in with
the airline, they put a tag on my luggage that said (FAT), and I'm
overweight, I think that is very rude?" After putting her on hold for a
minute while I "looked into it" (I was actually laughing) I came back
and explained the city code for Fresno, CA is (FAT), and that the
airline was just putting a destination tag on her luggage.

A Lady Senator called and said, "I need to fly to Pepsi-Cola, FL. Do I
have to get on one of those little computer planes?" I asked if she
meant fly to Pensacola, FL on a commuter plane. She said, "Yeah, whatever!!"

A Senior Senator called and had a question about the documents he needed
in order to fly to China. After a lengthy discussion about passports, I
reminded him he needed a visa. "Oh no I don't, I've been to China many
times and never had to have one of those." I double checked and sure
enough, his stay required a visa. When I told him this he said, "Look,
I've been to China four times and every time they have accepted my
American Express!"

A New Mexico Congresswoman called to make reservations, "I want to go
from Chicago to Rhino, New York" The agent was at a loss for words.
Finally, the agent: "Are you sure that's the name of the town?" "Yes,
what flights do you have?" replied the lady. After some searching, the
agent came back with, "I'm sorry, ma'am, I've looked up every airport
code in the country and can't find a Rhino anywhere." The lady retorted,
"Oh don't be silly! Everyone knows where it is. Check your map!" The
agent scoured a map of the state of New York and finally offered, "You
don't mean Buffalo, do you?" "That's it! I knew it was a big animal",
she admitted.