We have a few users with the gw8hp2 client that when they close out of GW and notify the grpwise.exe is still in the task manager. Then when they go to open GW again, they double click on the icon and it does not open.

We have tried uninstalling the client, using cleanit and restarting and then reinstalling the client, but the same problem occurs.

Does anyone know what causes this and how to resolve it.