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  1. #1
    Join Date
    Apr 2008
    Posts
    57

    gwia imap crash (on sled)

    Hi,
    our gwia crashes every 1-2 hours at business hours, on weekend or at night I had no crash till now.
    The problem is IMAP4, we have two GWIAs on two physical servers running, but we have only one imap nameserver entry pointing to a gwia at the same time.
    (imap.domain) the Server to which the imap entry points crashes 7-8 times/day, the other gwia is running rock solid, if we change the imap nameserver entry to
    the other gwia box the the other box starts crashing. So the problem moves with the imap access.
    One Server has OES2SP1 and the other SLED10.2 installed.
    Groupwise Version is 8HP2, but the problem exits also in GW8HP1.
    IMAP access is only through ssl allowed and we have increased the secure imap threads from 10 to 30, same problem.
    any ideas?
    Here a typical log:
    Restarted gwia1dom gwia1 Wed Jul 8 09:36:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 10:20:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 11:28:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 12:27:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 12:53:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 13:15:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 13:33:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 13:42:02 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 13:55:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 14:20:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 14:50:01 CEST 2009
    regards
    claus

  2. #2
    Join Date
    Apr 2008
    Posts
    57

    Antw: gwia imap crash on sles not sled



    >>> Claus Wohlschlager<Claus.Wohlschlager@jku.at> schrieb am Donnerstag, 09. Juli 2009 um 21:42:


    Hi,
    our gwia crashes every 1-2 hours at business hours, on weekend or at night I had no crash till now.
    The problem is IMAP4, we have two GWIAs on two physical servers running, but we have only one imap nameserver entry pointing to a gwia at the same time.
    (imap.domain) the Server to which the imap entry points crashes 7-8 times/day, the other gwia is running rock solid, if we change the imap nameserver entry to
    the other gwia box the the other box starts crashing. So the problem moves with the imap access.
    One Server has OES2SP1 and the other SLED10.2 installed.
    Groupwise Version is 8HP2, but the problem exits also in GW8HP1.
    IMAP access is only through ssl allowed and we have increased the secure imap threads from 10 to 30, same problem.
    any ideas?
    Here a typical log:
    Restarted gwia1dom gwia1 Wed Jul 8 09:36:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 10:20:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 11:28:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 12:27:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 12:53:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 13:15:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 13:33:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 13:42:02 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 13:55:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 14:20:01 CEST 2009
    Restarted gwia1dom gwia1 Wed Jul 8 14:50:01 CEST 2009
    regards
    claus

  3. #3
    mikebell90 NNTP User

    Re: Antw: gwia imap crash on sles not sled

    Claus Wohlschlager wrote:
    >
    > >>> Claus Wohlschlager<Claus.Wohlschlager@jku.at> schrieb am

    > Donnerstag, 09. Juli 2009 um 21:42:
    > Hi,
    > our gwia crashes every 1-2 hours at business hours, on weekend or at
    > night I had no crash till now.
    > The problem is IMAP4, we have two GWIAs on two physical servers running,
    > but we have only one imap nameserver entry pointing to a gwia at the
    > same time.
    > (imap.domain) the Server to which the imap entry points crashes 7-8
    > times/day, the other gwia is running rock solid, if we change the imap
    > nameserver entry to
    > the other gwia box the the other box starts crashing. So the problem
    > moves with the imap access.
    > One Server has OES2SP1 and the other SLED10.2 installed.
    > Groupwise Version is 8HP2, but the problem exits also in GW8HP1.
    > IMAP access is only through ssl allowed and we have increased the secure
    > imap threads from 10 to 30, same problem.
    > any ideas?
    > Here a typical log:
    > Restarted gwia1dom gwia1 Wed Jul 8 09:36:01 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 10:20:01 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 11:28:01 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 12:27:01 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 12:53:01 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 13:15:01 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 13:33:01 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 13:42:02 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 13:55:01 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 14:20:01 CEST 2009
    > Restarted gwia1dom gwia1 Wed Jul 8 14:50:01 CEST 2009
    > regards
    > claus
    >
    >
    >

    The obvious is opening a support incident. Unless you can specifically
    isolate what messgae is crashing there's not much more to be done than
    sending in a coredump.


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