Hey there,

I just encountered a Problem with Remote Management which (as far as I understood from a few other threads) should have been fixed with Version 10.1.3

Were currently running a 10.2 System, all Agents successfully updated to

Still when a User ist logged in to the remote machine controlled via Rights, this error occurs:
Unable to perform the Remote Management operation because the Rights Authentication failed.

Machines where no user is logged in and Password-Option works just fine.

Is there any information how to fix this in a 10.2 environment?

Remote Policy is assigned to Devices and Users.