I have a Primary ZCM 10 server that I need to replace with a new. I have backed up the server, CA and DB. Installed a new ZCM server, restored the server, CA and DB.

Everything seems to work fine, but the users can't login with the agent. They get the failure "Unable to log into the network because the login credentials or the server certificate is incorrect."

I have noticed that after restarting the Casa Authentication Token Service, the server no longer listen to TCP port 2645, which is necessary to authenticate the user.

Any suggestions would be helpful.