OS X 4.1.11, Groupwise 8.0.

She opens up an email, and sees a link such as www.kissmybutt.com.
However, it is not a clickable link, looks just like normal text.

Cuts it, and pastes it into a browser, (or the basic text editor) and
she gets a whole slew of chinese characters.

She can select any text from any email, cut&paste, and the result is a
bunch of Chinese characters.

This is an English Mac, English Groupwise, and English sources for the

Any Ideas?