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Thread: MAC mail IMAP connection ?

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  1. #1
    Join Date
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    MAC mail IMAP connection ?

    Hi,

    Has anyone run into problems sending auth mail from MACs.
    I get IMAP mail perfectly and can read, but not reply.
    When replying using the MACs mail program over port 25 it never connects.

    Can be a firewall issue, but any other mailclient /thunderbird etc. does it OK

    Where and how to troubleshoot?


    Sincerely,

    DB
    DominicusB, architect/magician, Southern Finland
    Former Netware now SLES 11sp1/GW2012 + OES2sp1 just for ifolder + SLES11/mobile datasync.
    All virtualized on our macmini with VMware Fusion 4 - works great!

  2. #2
    Join Date
    Aug 2007
    Posts
    2,892

    Re: MAC mail IMAP connection ?

    dominicus wrote:

    > Has anyone run into problems sending auth mail from MACs. I get IMAP mail
    > perfectly and can read, but not reply. When replying using the MACs mail
    > program over port 25 it never connects.


    What exactly do the SMTP settings say in Mail? Do you only have one SMTP
    server defined?


    --
    Danita
    Novell Knowledge Partner
    Time to upgrade to GW8!
    http://www.caledonia.net/gw8upg.html

  3. #3
    Join Date
    Apr 2008
    Location
    Ekens, Southern Finland
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    Re: MAC mail IMAP connection ?

    Only one SMTP server (only one server at all ;-) )
    A typical small business user - all on one server
    Only 7 users
    I'm the only one trying out Apples Mail as a client
    and will be adding iPhone to the bunch and will need
    the ability to IMAP the mail (it doesn't send from my iPod Touch either)
    -same error -> the server appears to be offline wich is odd.

    Have a watchguard Edge 10x as firewall - so it can also be this.

    Don't know where to start to look for the problem.

    DB

    SMTP/MIME Settings
    SMTP service: Enabled
    Use SSL: Disabled
    Number of SMTP send threads: 8
    Number of SMTP receive threads: 16
    Hostname/DNS "A record" name: one.dba.fi
    Relay hosts for outbound messages: None specified
    Scan cycle for send directory: 10 seconds
    DominicusB, architect/magician, Southern Finland
    Former Netware now SLES 11sp1/GW2012 + OES2sp1 just for ifolder + SLES11/mobile datasync.
    All virtualized on our macmini with VMware Fusion 4 - works great!

  4. #4
    Join Date
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    Posts
    2,892

    Re: MAC mail IMAP connection ?

    dominicus wrote:

    > I'm the only one trying out Apples Mail as a client


    Okay - but I mean what does the SMTP setting in the Mac Mail app look like?
    Do you have a user/password entered? Do you see anything in the GWIA log
    that indicates it's even getting there?

    --
    Danita
    Novell Knowledge Partner
    Time to upgrade to GW8!
    http://www.caledonia.net/gw8upg.html

  5. #5
    Join Date
    Apr 2008
    Location
    Ekens, Southern Finland
    Posts
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    Re: MAC mail IMAP connection ?

    The settings there are OK - but tried to look for logs in gwia
    and they don't even excist. Just error in the error logs (cannot copy the message, but every log file contains the same text - will have to see on monday at work)
    GW system is on NSS but the logs are generated to a linux filesystem - can this be a problem?

    Sincerely,

    DB


    Quote Originally Posted by dzanre View Post
    dominicus wrote:

    > I'm the only one trying out Apples Mail as a client


    Okay - but I mean what does the SMTP setting in the Mac Mail app look like?
    Do you have a user/password entered? Do you see anything in the GWIA log
    that indicates it's even getting there?

    --
    Danita
    Novell Knowledge Partner
    Time to upgrade to GW8!
    GroupWise 8 Upgrade Guide
    DominicusB, architect/magician, Southern Finland
    Former Netware now SLES 11sp1/GW2012 + OES2sp1 just for ifolder + SLES11/mobile datasync.
    All virtualized on our macmini with VMware Fusion 4 - works great!

  6. #6
    Join Date
    Aug 2007
    Posts
    2,892

    Re: MAC mail IMAP connection ?

    dominicus wrote:

    > GW system is on NSS but the logs are generated to a linux filesystem - can
    > this be a problem?


    Shouldn't be. We'll need look to see why you don't have logs I guess.
    Give us more info on Monday.

    --
    Danita
    Novell Knowledge Partner
    Time to upgrade to GW8!
    http://www.caledonia.net/gw8upg.html

  7. #7
    Join Date
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    Location
    Ekens, Southern Finland
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    Re: MAC mail IMAP connection ?

    error was this:

    zERR_DATASTREAM_NOT_FOUND(20154)

    and this is in each log created back as long as I can see.

    They can be read either in _admin/gwlogs or thru the webinterface /logfiles

    Don't know why this happens. Otherwise everything works fine.
    (GW 8 hp1 - upgraded from GW 7 this spring - no issues)
    If I remember correctly this also was the case in GW 7
    It's an old Netware system moved to OES2 last summer 2008.
    Anders Gustafsson made the move and upgrade.

    Sincerely,

    DB


    Quote Originally Posted by dzanre View Post
    dominicus wrote:

    > GW system is on NSS but the logs are generated to a linux filesystem - can
    > this be a problem?


    Shouldn't be. We'll need look to see why you don't have logs I guess.
    Give us more info on Monday.

    --
    Danita
    Novell Knowledge Partner
    Time to upgrade to GW8!
    GroupWise 8 Upgrade Guide
    DominicusB, architect/magician, Southern Finland
    Former Netware now SLES 11sp1/GW2012 + OES2sp1 just for ifolder + SLES11/mobile datasync.
    All virtualized on our macmini with VMware Fusion 4 - works great!

  8. #8
    Join Date
    Aug 2007
    Posts
    2,892

    Re: MAC mail IMAP connection ?

    dominicus wrote:

    > zERR_DATASTREAM_NOT_FOUND(20154)


    This is in the actual GWIA log? Or this is in some Linux log?

    Thanks.

    --
    Danita
    Novell Knowledge Partner
    Time to upgrade to GW8!
    http://www.caledonia.net/gw8upg.html

  9. #9
    Join Date
    Apr 2008
    Location
    Ekens, Southern Finland
    Posts
    228

    Re: MAC mail IMAP connection ?

    This is the Gwia logs as specified in the configuration of the gwia.
    looked it up in the webinterface when first trying to find them.

    I will try to move the log location to the same NSS vol as gw itself and see if this helps. It can be a rights issue - maybe - just a guess.

    I'll post back

    DB

    Quote Originally Posted by dzanre View Post
    dominicus wrote:

    > zERR_DATASTREAM_NOT_FOUND(20154)


    This is in the actual GWIA log? Or this is in some Linux log?

    Thanks.

    --
    Danita
    Novell Knowledge Partner
    Time to upgrade to GW8!
    GroupWise 8 Upgrade Guide
    DominicusB, architect/magician, Southern Finland
    Former Netware now SLES 11sp1/GW2012 + OES2sp1 just for ifolder + SLES11/mobile datasync.
    All virtualized on our macmini with VMware Fusion 4 - works great!

  10. #10
    Join Date
    Aug 2007
    Posts
    2,892

    Re: MAC mail IMAP connection ?

    dominicus wrote:

    > I will try to move the log location to the same NSS vol as gw itself and
    > see if this helps. It can be a rights issue - maybe - just a guess.


    It's quite possible. Hmmmm

    --
    Danita
    Novell Knowledge Partner
    Time to upgrade to GW8!
    http://www.caledonia.net/gw8upg.html

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