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Thread: Zenworks Agent interferes with GroupWise & Messenger

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  1. #1

    Zenworks Agent interferes with GroupWise & Messenger

    We have been running GW 8 and IM 2.0.4 without issue for several months on XP machines along with Zenworks 7. We recently upgraded to Zenworks 10.2 and since then we have had numerous users complain that GroupWise and/or Messenger hangs on them. We find in these cases that there are a number of instances of GroupWise in the task manager and upon killing the processes, Messenger will begin working again and GroupWise can be started again without a problem. However, over time the same thing will occur again. The surefire thing we have found to prevent it from happening is to remove the Zenworks agent from the machine.

    Anybody else having issues with the Zenworks 10.2 agent interfering with GroupWise and Messenger?

  2. #2

    Re: Zenworks Agent interferes with GroupWise & Messenger

    Quote Originally Posted by whoppe View Post
    We have been running GW 8 and IM 2.0.4 without issue for several months on XP machines along with Zenworks 7. We recently upgraded to Zenworks 10.2 and since then we have had numerous users complain that GroupWise and/or Messenger hangs on them. We find in these cases that there are a number of instances of GroupWise in the task manager and upon killing the processes, Messenger will begin working again and GroupWise can be started again without a problem. However, over time the same thing will occur again. The surefire thing we have found to prevent it from happening is to remove the Zenworks agent from the machine.

    Anybody else having issues with the Zenworks 10.2 agent interfering with GroupWise and Messenger?
    We have no issues with GW on workstations running ZCM10.2. We don't use messenger so maybe the messenger is causing this issue.

    Thomas

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