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Thread: How is it possible to change licence information?

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  1. #1
    Join Date
    Aug 2009
    Posts
    2

    How is it possible to change licence information?

    Hello,

    We have a problem with licence information.
    The licences for "Suse Linux Enterprise Server full basic subscription" were ordered by an employer, which has left the job before the moment licence has arrived.

    Is it possible to change licence information to another person's name/email, as we have no clue about username/password the former employer has used.

    The company name on the licence should be the same as it is now.

    Thank you,
    Bartas

  2. #2
    Join Date
    Mar 2008
    Location
    Minnesota, Land of Loons
    Posts
    420

    Re: How is it possible to change licence information?

    Sure. You should be able to get a new name associated with the license. All you need to do is call Customer service,

    I think the correct phone number is:

    Customer Response Center
    800-529-3400

    --El

    Quote Originally Posted by bblinux View Post
    Hello,

    We have a problem with licence information.
    The licences for "Suse Linux Enterprise Server full basic subscription" were ordered by an employer, which has left the job before the moment licence has arrived.

    Is it possible to change licence information to another person's name/email, as we have no clue about username/password the former employer has used.

    The company name on the licence should be the same as it is now.

    Thank you,
    Bartas

  3. #3
    Join Date
    Feb 2009
    Location
    Saratoga Springs, UT
    Posts
    113

    Re: How is it possible to change licence information?

    Hi,

    Yes, this is correct, call into a local Support number and they can help you. The Support numbers are listed on support.novell.com.

    Regards,

    -Todd

    Todd Abney
    Technical Support Director
    Novell

  4. #4
    Join Date
    Aug 2009
    Posts
    2

    Re: How is it possible to change licence information?

    Thank you.

    Bartas

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