I'm getting more and more tired of that ZCM product.

Since 10.2.1 update, we many issues.

One of these issues is that many agent updates failed to update stating that
MSI engine is in use.

I found on Novell KB the TID 7003380 for manual installation.

We have many devices with 10.2 agent and when I do the TID resolution (to
install 10.2.1 agent), at reboot, ZCM agent cannot authenticate to ZCM
server. The login window appear.

I do that procedure through a ZCM bundle associated to a user (delete the
PreAgent state file and then execute the agent installation file).

Anybody can help me ???