We are running GW8 SP1 and are having a problem when certian users send us an html email and we reply to it in html. What happens is the recipient gets an email that is missing the From and the Subject lines and the email is interspersed with html code, = signs and numbers.

If we send the reply in plain text then it seems to work fine, however my users would prefer to stick with the html format. From the mime.822 file of the original email it seems to be a problem with offices who run Exchange v6.5 and possibly when there is any kind of image in the original email.

Does anyone have any ideas for a solution to this? Thanks.

Scott Schaffer
Network Admin
Olive Waller Zinkhan & Waller LLP