We are currently running Netware 6.5.8 and are updating Groupwise 8 with SP1 on an Proliant DL360.

We will also be upgrading the Web Access Component. We're applying SP1 in hopes it will eradicate our soft abends that result in loss of access to webmail. We're hoping this SP will fix it. Okay, I'm praying, really. :)

This the first time I will be upgrading Groupwise. We've always had a consultant onsite to follow through the install process.

Can anyone share with me what might be some of the "gotchyas" I should be aware of, along with any general procedural steps that might not be readily clear, but necessary, to complete the update?

It goes without saying I'll be backing up mail before I even start :)