This problem started in GW7 after working very well for several years. When saving an email and right clicking on information in the "SAVE FILE AS" field of the dialog box, the pop up box to COPY/CUT/PASTE stopped working in January. CTRL + C and CTRL + V works. Other GW (ex. Address Book) and Windows dialog boxes work OK.

We have since upgraded to GW 8 with the latest patch and this function still doesn't work. Some research found information about opening services.msc and starting/restarting Clipbook, Network DDE DSDM and Network DDE, then rebooting. Did this, still hasn't resolved the problem. Any answers???