We're using GW 8.0.0 HP1 on a NW 6.5 Sp8 machine (HP Proliant DL 360 G3).
Since last week users reports about missing e-Mails in their mailboxes. Some
user couldn't receive mails (Unknown user messages in the gwia log). This
problem was fixed with a domain database recovery.
A gwcheck reports a problem 39 to one user only. All other mailboxes are
What can be the reason about losing mail?
Should we think about exchanging the hardware?

Thanks in advance for your ideas.

Best regards.

Dirk Emmermacher