I have one user who has a problem mailbox. Cannot login as user in client or webaccess. Client says A problem with your mailbox has been encountered. Also says to note the error code, but gives none. Ran the standard Analyse/Fix operations in GWCheck, and a structural rebuild, the log from which is at the bottom of this post.

I looked in the Record information in C1 and cound Move Error 0xd109 - Bad Parameter. Searched the KB for that and applied the fixes listed in the documentation. Strange thing is I have not moved this user. I have on PO, so no move occurred. She was recently renamed however. The new username shows up, and her E-Mail was working fine up until the rename. Any suggestions?



Novell GroupWise - GWCHECK - Version 8.0.0



************************************************** *******************
Processing information for this run:
Path to PO = /media/nss/MAIL/novell/groupwise/mail/po2
Post Office= po2
User = kbooker
Action = Structural Rebuild
Files = Message, User
Verbose = No
Upd DiskSpace= No
Output log = /media/nss/MAIL/novell/groupwise/mail/po2/wpcsout/chk/$$temp$$


GWCHECK user options analysis:
- options are consistent.
************************************************** *******************


STRUCTURAL VERIFICATION of system databases
STRUCTURAL VERIFICATION of database ngwguard.db
- Database is structurally consistent
Reading Guardian Database store catalog info

Searching for User/Post Office information for kbooker
Processing Post Office = po2, Store Catalog Path = /media/nss/MAIL/novell/grou
- User found, Fid=sfm, Diskid=130, PO=po2, Path=/media/nss/MAIL/novell/groupwis

STRUCTURAL VERIFICATION of database /media/nss/MAIL/novell/groupwise/mail/p
- Attempting to correct structural problem in database
Problem 39- Unknown file msg130.dba - 99883008 bytes, 09/28/09 14:08
- File is too recent- will not be deleted
- Beginning rebuild for database msg130.db
Saving old database to backup msg130.dbb
Writing corrected records back to database
- Rebuild succeeded
* Recovered 219839 out of 219839 records
STRUCTURAL VERIFICATION of database /media/nss/MAIL/novell/groupwise/mail/p
- Attempting to correct structural problem in database
Problem 39- Unknown file usersfm.dba - 1792000 bytes, 09/28/09 14:09
- File is too recent- will not be deleted
- Beginning rebuild for database usersfm.db
Saving old database to backup usersfm.dbb
Writing corrected records back to database
***** INTERIM STATS *****
************************************************** *******************
Uncorrectable conditions encountered:
- No problems found
Correctable conditions encountered:
CODE DESCRIPTION COUNT
---- -------------------------------------------------- -----
39 Unrecognized or invalid files in mail directories.. 2
************************************************** *******************
- Rebuild succeeded
* Recovered 1398 out of 1398 records
PROCESSING COMPLETED- total processing time: 0:00:43


***** OVERALL STATS FOR THIS RUN *****
************************************************** *******************
Uncorrectable conditions encountered:
- No problems found
Correctable conditions encountered:
CODE DESCRIPTION COUNT
---- -------------------------------------------------- -----
39 Unrecognized or invalid files in mail directories.. 2
************************************************** *******************

Overall processing time for the entire job: 0:00:43

Accumulated task processing times spent on the job: 0:00:43