Hi.

For a while I had no need to change / add printer profiles.

If my notes are correct, I could manage printer profiles after applying NW65sp8, but
I didn't use it after applying iprntnw65sp8a hotfix.



Now I face the issue, that IE7 was freezing at this point:

iManager > iPrint > Printer Profiles.
Create, either new or from an existing one
Next > freeze, no error message.


Well, the first look was at download.novell.com:

-> iM2.7.3, installed smoothly
all apache2 and tomcat instances reloaded several times.
-> Win-XP-SP3: installed iPrint Client 5.20b, reboot. (was 5.12 before)


Now there is a informational window after the "NEXT", that caused the IE7 hang
before listing this information:

NDPSM name
Broker Name
Desktop OS


Clicking "next" ends up in this error page:


----------------------------------------------------------
Error: Modify Printer Driver Profile Failure
Error occurred configuring driver.
----------------------------------------------------------

No details button or something like that.


KB throws TID7003840.

Fix 1 (in sys:\apache2\iprint\ipp.conf replace "localhost" with "IP-Address") didn't
help.

Fix 2 didn't help either:
1. Open up ConsoleOne
2. Browse to the Print Manager displaying the error.
3. Right Click on the Print Manager object and select Properties-->Other Tab
4. Expand the Network Address attribute.
5. Select the shortest value on the left and click delete on the right.

Fix 3 kicked the iPint entry in the Navi-Bar left hand side:
1.) Delete the following two directories:
'work' directory in sys:\tomcat\5.0
'iPrint' directory in sys:\tomcat\5.0\webapps\nps\portal\modules
2.) Restart tomcat (tc5stop - tomcat5)
3.) Restart apache (ap2webdn - ap2webup)

'work' was recreated with tomcat5's restart.
'iprint' was *NOT* recreated.



in iManager, TAB configure, Installed Novell Plug-in: The iPrint package still is
displayed as "installed":

iPrint NetWare Management Plug-in 2.7.1.20081114 Allows management of iPrint
services on Netware.


So I picked the iPrint NPM out of NW6.5sp8 [1] and tried to add it through iManager:
Selection fine, but the upload fails after ~ 40 seconds:

----------------------------------------------------
Unable to display available Novell plug-ins. The
connection to the download site timed out.
Please check network connection or proxy
configuration settings.
----------------------------------------------------

Same message within 1 second when clicking "refresh".






[1]NW65SP8.ZIP\PRODUCTS\IMANAGER\IMANAGER.ZIP
and furter: /tomcat/5.0/webapps/nps/packages/iPrint_NetWare_iMan27.npm


Unable to display available Novell plug-ins. The
connection to the download site timed out. Please
check network connection or proxy configuration settings.
(No proxy configured)

Well, I will push back the deleted folders from backup now to a redirected location
path, then switch the current / restored folders to see what happens.


any further suggestions?


Regards, Rudi.