I am having a problem with logging into the ZCM Adaptive Agent on some computers.

On computers with XP SP3, Novell 4.91 SP5, and ZCM 10.2 Agent the user assigned policies and bundles are not being associated with the user that logs in. On computers without the Novell client installed the user associated policies and bundles propagate correctly. Device assigned policies with or without the Novell client work perfect. It appears that the ZCM agent is not authenticating users. It is in a perpetual not logged in status. You can login to the ZCM agent but it status does not change from not logged in.
Anyone have any advice as to how to troubleshoot this?

We have 10.2 with 3 primary server nodes running a mix of W2k3 and SUSE10.