When I try to restart a computer, I always get an error and have to end task on the application launcher. I am updated to 10.2.1. I saw that this is supposed to be fixed in 10.2.2, but we are really trying to get this product pushed out. We have had it for a year now and we have not been able to use everything that we currently use in ZDM 7 until now. This is the only hangup that we are facing so far. I saw TID 7004250 and know that it is a known problem. Are there any hotfixes or ftfs available for this problem? Thanks!