I've got ZFD7S1IR3AHP3 installed on all servers. Went to upgrade to ZDM7SP1IR4 and get an error message ZDM 7 upgrade halts with "stop Sybase" when Sybase is NOT running. I've renamed mgmtdbs.ncf, Zenworks.properties and the Zenworks directory. The install does not find the sysbase, but I continue to get the error that it must be stopped. I've tried the troubleshooting steps in TID(3485363), but I continue to get the error message. Does anyone have any ideas on how to fix this?