I was wondering if it's possible to take Remote Control of a workstation while no one is logged in. Can I then login using an account? This would be useful in cases where a user is having issues which we believe are related to his/her profile. We could then login on their workstation with a test account, etc.

We can do it with Microsoft Remote Desktop Connection on some workstations which we have configured. The services for RDC are disabled on the great majority of our desktop and we wish to keep it that way. It would be great if Remote Management could do this.

Please let me know,
Thank you.