Ok, stupid problem here. I've got one user who has no "contacts folder" in teh folder column. I thought it may have been moved, but I cannot find it, nor can I figure out how to get it to show again. File "new contacts" folder is grayed out so I suspect this would be an option once you have the base folder of "contacts". Address books work fine, but the folder is simply not showing. I'm loosing my mind... any ideas would be appreciated.