We use ConsoleOne on a Citrix server (rather than have to constantly mess with installing and updating on many pc's) for our helpdesk.

I'm seeing TONS of files in their windows\temp directory that are:

ZRmrandomnumber files

Like:

ZRm13_12_29
or
ZRm15_41_45

I am GUESSING that these are ZEN Remote management files, but I'm unable to find anything on Novell's KB or documentation about what these are and what they are used for.