I've moved the archives to a new location, updated it in C1 and locked
it at the domain and PO, but the clients never see the new location
under tools, options, environment, file locations. I did a reset
client option, but it still didn't change. If I look at the users
client options in C1, it has the correct directory, but the users
never see the updated directory from their clients.

How can I force out the new archive directory settings?

GW 8.01 on NW 6.5 sp7