I heard there was a way to configure ZCM or setup a Proxy server or something to remote manage workstations outside of my firewall that is still secure. I really hope this isnt a myth I heard or overly complex because that would be the nicest feature ever. I have users that travel all over the World and USA that I can't remote manage when they call with problems. Could someone shed some light whether this is true or not and if it is how I would go about doing this.