I'm trying to create IP filter exceptions to allow traffic to and from our
videoconferencing system. However, system won't let me.

When I get to Packet Type: (Select for List) if I hit enter, I get the
message "There are no defined protocol services. Press ENTER to continue."

I tried hitting "insert" there also, with the same above error message.

Help! What am I missing? We haven't been able to use our IP
Videoconferencing equipment at all. I'm sure I could get it to work, if I
could just figure out how to define protocol services.

Thank you,
Technology Coordinator