On my XP SP3 machine with the zcm 10.2.2 agent installed, the servicegrouporder registry key has Novell Zenworks between TDI and Symantec Core Services. Does that sound right? I know Netware Services was supposed to be between NDIS and TDI, but that no longer exists. I am (and have been) trying to troubleshoot slow logins caused by the zcm agent.