Hello. Thanks ahead of time for the assistance. I am a Desktop Support Technician at my company and I am trying to resolve a buggy little issue that an end user is having.

First off - I have no idea if this is really what is happening because there is no way for me to TEST it to troubleshoot. So, I was just going to inquire to see if anyone else has had any problems or if anyone has any suggested solutions.

The end user states that when he permanently deletes trash out of his trash folder, it will reappear at random times later (sometimes weeks later) back in his trash folder (it DOES NOT reappear in the inbox). He says this has been happening for a long period of time, and recently he has regained trash that was deleted and from the summer of 2009.

I don't understand how this is possible, but I cannot replicate the issue as there is not a specific time frame in which the trash will "reappear".

Thank you for your assistance,

Cassandra Varvel