Have some issues gathering a CASA report on a client machine (windows xp SP3)
I've gone through the usual methods. listed below
Zac logger level debug

Debuglevel 3
DebuglogfolderPath c:\logfolder

I've created the logfolder in the root of C

I've enabled CASA debugging on the server as well

So after all this I've been told that when I login I should get a log file create in the c:\logfolder but its not there?

I've double checked everything is right several times

I'm running on 10.2.2

Incase your wondering why I'm doing this I have an open call logged with novell about logging on to two different users sources within AD

Any help would be much appricated