Hello all,

I've been trying to work up some reports regarding use of certain applications and I don't quite understand how ZAM actually generates the information for Run Time Hours and Active Hours of say Microsoft Access. Or what these options really mean.

Also, with a PC that may have mulitple users (all with their own user accounts), does it take a cumulative count of 'usage' of applications or is it based on a per user basis. And if it is per user, does that mean it will only report on the user that happened to be logged in on the PC when it was 'scanned' for the week?

Any help would be greatly appreciated.