Anyone else having problems downloading DVDs from Novell's website?

I've asked before, but we still are unable to download most of the DVDs.

Our Network Engineers are saying it is something to do with Novell's website.

When we download from Novell, are we being redirected to another site?

It does seem that if DVD is under 2Gig it might be downloading okay.

Examples, can not download DVDs for SLES 10 SP3.

Anyone else have this problem and figure it out?