Have setup l4 switching with primary server rhzcm04 first and server rhzcm03 second in Collection, Content and Configuration Server sections.
L4 name = rhzenworks.regionh.top.local

Login fails form the device as you can see at the end of the log file.

Tried workaround in TID 7001731, but no change.

Just to make sure:

server certificate subject name: this is the CN=rhzcm04 ?
DNS name used to resolve server: this is the DNS name in AgentPackage when installed to devices ?

Since DNS naming is so important how is the L4 dns name "matched" with the ZCM servers DNS names, behind the scenes ?

Any suggestions appreciated :-)

KR /Bjrn


Log dump:
[DEBUG] [02/12/2010 11:52:50.144] [1848] [ZenworksWindowsService] [34] [] [ConnectMan] [] [ResetConnections()] [] []
[DEBUG] [02/12/2010 11:52:50.144] [1848] [ZenworksWindowsService] [34] [] [ConnectMan] [] [ clearing host table] [] []
[DEBUG] [02/12/2010 11:52:50.144] [1848] [ZenworksWindowsService] [34] [] [ConnectMan] [] [ clearing IP address table] [] []
[DEBUG] [02/12/2010 11:52:50.144] [1848] [ZenworksWindowsService] [34] [] [ConnectMan] [] [ clearing IP URI table] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENGetAssociatedRealmNames entered] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENGetAssociatedRealmNames returning SUCCESS] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENIsServerAvailable entered] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Unfiltered zone config list is:] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ https://rhzenworks.regionh.top.local:443/] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [CertManager.SubjectIsHost] [] [Found certs for host rhzenworks.regionh.top.local] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [CertManager.SubjectIsHost] [] [Subject in certificate is : CN=rhzcm03.rh.hosp.local, OU=ZENworks] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [CertManager.SubjectIsHost] [] [Subject in certificate is : CN=rhzcm04.rh.hosp.local, OU=ZENworks] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [No hosts returned from ZoneConfigManager] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Available hosts were filtered out by the Certificate Manager] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Check the status (and subject name) of available host certificates] [] []
[DEBUG] [02/12/2010 11:52:50.161] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENIsServerAvailable returning SUCCESS] [] []
[DEBUG] [02/12/2010 11:52:56.878] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENVerifyCache entered] [] []
[DEBUG] [02/12/2010 11:52:56.878] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [My REALM:rh.hosp.local] [] []
[DEBUG] [02/12/2010 11:52:56.878] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [My UserNameRH18290] [] []
[DEBUG] [02/12/2010 11:52:56.878] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [About to call VerifyCredentials ] [] []
[DEBUG] [02/12/2010 11:52:56.878] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ VerifyCredentials entered ] [] []
[DEBUG] [02/12/2010 11:52:56.878] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Key Count:2] [] []
[DEBUG] [02/12/2010 11:52:56.878] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Username : rh18291] [] []
[DEBUG] [02/12/2010 11:52:56.912] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Username : rh18290] [] []
[DEBUG] [02/12/2010 11:52:56.928] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Entry found in the store ] [] []
[DEBUG] [02/12/2010 11:52:56.928] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ VerifyCredentials exited ] [] []
[DEBUG] [02/12/2010 11:52:56.928] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Returned from VerifyCredentials ] [] []
[DEBUG] [02/12/2010 11:52:56.928] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Reset the InvalidAttempt Count to Zero ] [] []
[DEBUG] [02/12/2010 11:52:56.928] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ Reset Invalid Attempts entered ] [] []
[DEBUG] [02/12/2010 11:52:56.928] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ Reset Invalid Attempts exited ] [] []
[DEBUG] [02/12/2010 11:52:56.928] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Returned from ResetInvalidAttemptCount ] [] []
[DEBUG] [02/12/2010 11:52:56.928] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [status to be returned:SUCCESS] [] []
[DEBUG] [02/12/2010 11:52:56.928] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENVerifyCache exiting] [] []
[DEBUG] [02/12/2010 11:52:56.945] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENLoginCached entered] [] []
[DEBUG] [02/12/2010 11:52:56.945] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENLoginCached calling GetSession] [] []
[DEBUG] [02/12/2010 11:52:56.945] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ calling SetCredential] [] []
[DEBUG] [02/12/2010 11:52:56.945] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [SetCredential using Luid value: 0:94629] [] []
[DEBUG] [02/12/2010 11:52:56.978] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [SetCredential returned] [] []
[DEBUG] [02/12/2010 11:52:56.978] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENLoginCached calling RegisterUser] [] []
[DEBUG] [02/12/2010 11:52:56.978] [1848] [ZenworksWindowsService] [34] [] [ZenCache] [] [(Thread 34) GetObject(userResponse:Registration, UserContext{_LocalId=RH18290; _RemoteId=RH18290}) called] [] []
[DEBUG] [02/12/2010 11:52:56.978] [1848] [ZenworksWindowsService] [34] [] [ZenCache] [] [(Thread 34) GetObject returning <not cached> in 7 ms] [] []
[DEBUG] [02/12/2010 11:52:56.978] [1848] [ZenworksWindowsService] [34] [] [RegistrationModule] [] [RegisterUser could not use cached login, going over the network.] [] []
[DEBUG] [02/12/2010 11:52:56.978] [1848] [ZenworksWindowsService] [34] [RH18290] [RegistrationManager] [] [RegisterUser called with null or empty host using ServiceManager.GetServices()] [] []
[DEBUG] [02/12/2010 11:52:56.978] [1848] [ZenworksWindowsService] [34] [RH18290] [RegistrationManager] [] [RegisterUser - Starting] [] []
[DEBUG] [02/12/2010 11:52:56.978] [1848] [ZenworksWindowsService] [34] [] [ZenCache] [] [(Thread 34) GetObject(userResponse:Registration, UserContext{_LocalId=RH18290; _RemoteId=RH18290}) called] [] []
[DEBUG] [02/12/2010 11:52:56.995] [1848] [ZenworksWindowsService] [34] [] [ZenCache] [] [(Thread 34) GetObject returning <not cached> in 7 ms] [] []
[DEBUG] [02/12/2010 11:52:56.995] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [RegisterUser failed to return a user Guid] [] []
[DEBUG] [02/12/2010 11:52:56.995] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Calling CASA DeleteCredential] [] []
[DEBUG] [02/12/2010 11:52:56.995] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [DeleteCredential using Luid value: 0:94629] [] []
[DEBUG] [02/12/2010 11:52:57.012] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [DeleteCredential returned] [] []
[DEBUG] [02/12/2010 11:52:57.012] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [Calling CleanUpAuthTokenCache] [] []
[DEBUG] [02/12/2010 11:52:57.012] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [CleanUpAuthTokenCache using Luid value: 0:94629] [] []
[DEBUG] [02/12/2010 11:52:57.012] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [CleanUpAuthTokenCache returned] [] []
[DEBUG] [02/12/2010 11:52:57.012] [1848] [ZenworksWindowsService] [34] [] [RemotingService] [] [ZENLoginCached returning FAILURE] [] []