I'm trying to set up Backup exec 12 to send notification messages via smtp to my email. Unfortunately, you can't use a closed relay. You should, the option to authenticate is there, but it just doesn't work. Symantec in their infinite wisdom knows and it's broken and won't fix it.

Anyway, I wanted to put an exception in for the GWIA. I put the following in:


where is the backup server, and is the gwia. The test didn't work, so clearly I've got something wrong. Did I misconfigure the exception or is it possible BE is being stupid yet again? Thanks in advance.