Hello All,

We are presently on ZCM, ZAM, ZPM

I have tried to apply update for ZCM 10.2.2 and, although it downloads and allows deployment, when the agent is refreshed ZCC returns an error.

The error is less than helpful "An unknown error has occurred during the deployment. Check the system-update.log on the device for details." Checking the system-update folder on the server I find it empty. There seems to be no clues in loader-messages.log either.

I have seen this problem posted a number of time previously with no apparent resolution.

I have deleted the download, downloaded again and redeployed with the same result. I have manually downloaded the package and applied and deployed to no avail.

Is there some way I can force this update to happen?