I have several users complaining that when they click on the Groupwise shortcut icon it hangs on the splash screen. I have noticed that when I use task manager to check the processes that there are two gw.exe process open; one of them is a username of System and one of them has a username of the users profile. If I end task the gw.exe process associated with the System, then the user can login as usual. This problem doesn't happen consistently, users are saying maybe once out of every 4 or 5 they login it happens. The OS is Winxp with SP3, Novell client 4.91 sp2.

Any help would be appreciated.