Hi,

We have been successfully using datasync for a couple of days now, and i have to say looks like a great product. well done people.

I do however have a couple of issuses.

1. my iPhone appears to be syncing mail being pushed to it etc, but when i look at my look at my user in the mobility.monitor page the "Converted Events Syncing to Device" is at 14336 and increasing, but no sign of any errrors. the figures are shown below.

2. I have added a new user to the group, and her account keeps showing RED in the "remote wipe device" box, I have removed and re-added her 3 times now, all with the same result, how do i troubleshoot this ?

Many Thanks.

Events From Sync Engine Pending Conversion 0
Device: Appl80944YKV3NP
Event Errors Waiting to Sync to Device 0
Converted Events Syncing to Device 14510
Pending Events From Device 0
Items Synced to Device 2326
Device Events Sent to Sync Engine 1


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/Cabinet/Police 0 0
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/Cabinet/MI5 0 0
/Cabinet/General 0 0
/Cabinet/Undeliverable 0 0
/Contacts/Friends 0 10
/Drafts 0 0
/Tasks 0 0
/Cabinet/GWCheck 2 0
/Cabinet/Efire Errors 0 0
/Cabinet/Cisco 2 1
/Cabinet/e-Fire 0 0
/Deleted 0 7
/Contacts/John Reynolds 0 0
/Cabinet/eGovernment 0 0
/Cabinet/Marlie Farm 0 0
/Contacts/Business 0 46
/Cabinet/OSLO 0 0
/Cabinet/ukerna 0 0
/Cabinet/CCM 0 0
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/Deleted Items 0 0
/Cabinet/5i 1 4
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/Cabinet/Policies & Procedures 0 0
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/Cabinet/Agent Acct 2 3
/Contacts/Novell GroupWise Address Book 0 291
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/Cabinet/Ripe 1 1
/Cabinet/NW Activation 0 0
/Cabinet/BT 2 13
/Cabinet/HP 3 1
/Cabinet/Personal 0 0
/Cabinet/NLPG 0 0
/Cabinet/BT/PEW 3 1
/Cabinet/Fire Link 0 0
/Cabinet/Logicalis 0 0
/Cabinet/Known Network Faults 0 0
/Cabinet/Serco 0 0
/Cabinet/Think4 0 0
/Notes 0 0
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/Cabinet/Tech Target 1 3
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