Is there any way to manually create shortcuts for frequently used folders within ZCC? I just found the bookmark tool that lets me make IE favorites for whatever I want, so that's helpful, but I think something that I can add to the left column in ZCC would be even better. Anyone else out there think so? If it sounds useful to other people, I'll submit an enhancement request. If I'm just whining, I'll go back to my corner and shut up. :-{