Scenario:
Groupwise 8 Domain, two Post Offices, secondary domain for fault tolerance only. Single Gwia in Primary domain. Outbound Mail is passed through a relay host.

Problem:
When a message is sent out of the Groupwise system to a bad recipient name on the Internet, the relay host accepts the mail, receives a message from the destination system that the recipient does not exist, generates a message to that effect, returns it to the GWIA, but the message never arrives in the original sender's Groupwise inbox.

So far I have verified:
- The GWIA DOES receive the undeliverable notification message. I see it create the message in VOL:\DOMAIN\WPGATE\GWIA\RECEIVE

- The message dissappears from VOL:\DOMAIN\WPGATE\GWIA\RECEIVE and is never seen again, by the MTA or POA. (I may be wrong on this, but I don't think so...notice from the GWIA log below that the message 1853131 is never "Queued to the MTA".) Where is it going?

(The names/IP's have been changed to protect the innocent. For this example, my domain is acme.org and the original sender is, creatively enough, OriginalSender@acme.org. Message #1853131 is the undeliverable notice.)


14:11:18 883 DMN: MSG 1853133 Accepted connection: [55.5.55.55] (myrelay.acme.org)
14:11:18 883 DMN: MSG 1853133 Receiving file: FS_DOMPRI/VOL1:\GW_DB\WPGATE\GWIA\receive\60950db4.193
14:11:18 883 DMN: MSG 1853133 SMTP session ended: [55.5.55.55] (myrelay.acme.org)
14:11:19 892 MSG 1853131 Processing inbound message: FS_DOMPRI/VOL1:\GW_DB\WPGATE\GWIA\receive\EF850DB4.191
14:11:19 892 MSG 1853131 Recipient: OriginalSender@acme.org
14:11:19 892 DoCharSetDetection: Character Set: ISO-8859-1, Confidence = 49
14:11:19 892 MSG 1853132 Processing inbound message: FS_DOMPRI/VOL1:\GW_DB\WPGATE\GWIA\receive\30950DB4.192
14:11:19 892 MSG 1853132 Sender: somedude@aol.com
14:11:19 892 MSG 1853132 Recipient: johndoe@acme.org
14:11:19 896 MSG 1853133 Processing inbound message: FS_DOMPRI/VOL1:\GW_DB\WPGATE\GWIA\receive\60950DB4.193
14:11:19 892 MSG 1853132 Queuing to MTA
14:11:19 896 MSG 1853133 Sender: janedoe@another.org
14:11:19 896 MSG 1853133 Recipient: bobsmith@acme.org
14:11:19 892 MSG 1853132 File: FS_DOMPRI/VOL1:\GW_DB\WPGATE\GWIA\wpcsin\4\4bd05907.221 Message Id: (4BD09147.01B:160:16411) Size: 12.9 Kb
14:11:19 896 MSG 1853133 Queuing to MTA

I intercepted one of the "nondeliverable" notification messages from the GWIA\RECEIVE directory before it disappeared. Header info below:

<IaHead>
<IaMsgTag>001c2557</IaMsgTag>
<IaMsgSender>
</IaMsgSender>
<IaReceivedTime>4bcf5ba6</IaReceivedTime>
</IaHead>
MAIL From:<>
RCPT To:<originalsender@acme.org>
Received: from mail.acme.org ([5.55.5.55])
by FS_GWIA.acme.org with ESMTP; Wed, 21 Apr 2010 16:10:14 -0400
Received: from localhost (localhost)
by mail.acme.org (8.14.1/8.14.1) id o3LKADJ3031745;
Wed, 21 Apr 2010 16:10:13 -0400
Date: Wed, 21 Apr 2010 16:10:13 -0400
From: Mail Delivery Subsystem <MAILER-DAEMON@mail.acme.org>
Message-Id: <201004212010.o3LKADJ3031745@mail.acme.org>
To: <originalsender@acme.org>
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="o3LKADJ3031745.1271880613/mail.acme.org"
Subject: Returned mail: see transcript for details
Auto-Submitted: auto-generated (failure)

This is a MIME-encapsulated message

--o3LKADJ3031745.1271880613/mail.acme.org

The original message was received at Wed, 21 Apr 2010 16:10:11 -0400
from [10.8.128.50]

----- The following addresses had permanent fatal errors -----
<misspelled.username@uphs.someplace.edu>
(reason: 550 No such user - psmtp)

----- Transcript of session follows -----
... while talking to uphs.someplace.edu.s5a1.psmtp.com.:
>>> RCPT To:<misspelled.username@uphs.someplace.edu>
<<< 550 No such user - psmtp
550 5.1.1 <misspelled.username@uphs.someplace.edu>... User unknown
>>> DATA
<<< 503 No recipients - psmtp

...original email message follows....

Any ideas would be appreciated. Thanks.